Adviser

            Community

The Independent Resource for the Financial Adviser Community.

Site Map  Home

Personal Touch Financial Services (PTFS) Network History and Information

 

2005

 

This was the starting point for the PTFS network as Personal Touch Insurance is renamed Personal Touch Financial Services to better reflect the wide range of services it offers both mortgage intermediaries and independent financial advisers.  This was the year that seen the setting up of their packaging service and the appointment of Mike Starkie as their National Sales Manager.

 

2006

 

Early January was the time when PTFS launched their packaging department with Newcastle Mortgage Services providing the processing function.  They also chose Mortgage Brain and the Mortgage Trading Exchange to integrate with their own POS and compliance system. In May 2008 Personal Touch Financial Services won “Best Mortgage Network” with Mortgage Strategy and shortly afterwards recruited Dev Malle from Pink Home Loans as their Director Mortgage Distribution.

 

2007

 

In January Personal Touch joined the Sunday Times fast track 100 business index.  The company launched its Money Box mortgage club in February heavy criticism by lenders and competitors for offering cash incentives to lender BDM’s for promoting it lead to the incentives being hurriedly dropped again.  In September equity release became a major area of development for the network, following on from which PTFS launched a proc fee guarantee, following discontent amongst brokers due to a number of the companies’ packagers facing difficult financial conditions.

 

2008

 

January saw the relocation of PTFS to new offices in Trinity Park in Birmingham, followed in March by the introduction of “Lifebox” the networks DA protection proposition and the addition of Paymentshield products to its B&C quote engine.  September 2008 saw Personal Touch Financial Services reach an agreement with Prestbury to transfer their 80 AR’s with some 140 business writers directly to PTFS.  This has lead to the network becoming the second biggest “pure mortgage” network in the UK.

 

2009

 

Personal Touch launched an ASU comparison system for its brokers in February, but in July closed its “Needaloan” secured loans offering.  It also launched a “rent-back” offering for its brokers in an effort to increase their p[possible income streams.  Lee Birkett CEO of the defunct Prestbury Financial took legal action against PTFS regarding some contractual points in the recent takeover deal, and then in November Martin Wilson was suspended pending the result of an internal investigation by the company.

 

2010

 

January saw the shock retirement of Martin Wilson as the chairman of Personal Touch but the company claimed this was nothing to do with his recent suspension and internal investigation.  January also saw the introduction of a flat £125 fee for AR’s with Doug Crawford being named as their new CEO in March.

 

If you are currently looking for a new mortgage network we can help.  Please click here for our enquiry form or click on the following link if you wish to know more about Which Network Ltd