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Adviser
Community
The Independent Resource for the Financial Adviser Community.
Personal Touch Financial Services (PTFS)
Network History and Information
Personal Touch was originally established in 1994 as a provider of GI and
protection products to the financial services direct sales force and the IFA
community. The company was then re branded Personal Touch Financial
Services in 2005 to better reflect the range of services it offers both
mortgage intermediaries and independent financial advisers.
2010
January saw the shock retirement of Martin Wilson as the chairman of Personal Touch with Doug Crawford being named as their new CEO in March. January also saw the introduction of a flat monthly fee for AR’s which is charged on a per firm rather than a per adviser basis greatly reducing any adverse affect on multi adviser firms or those companies with significant business levels. Further refinements have been made to “Toolbox” the companies bespoke compliance and client tracking software.
2009
Having appeared in the Sunday Times fastest growing companies list PTFS launched
an ASU comparison system for its brokers in February, also introducing a “rent-
2008
January saw the relocation of PTFS to new offices in Trinity Park in Birmingham, followed in March by the introduction of “Lifebox” the networks DA protection proposition and the addition of Paymentshield products to its B&C quote engine. September 2008 saw Personal Touch Financial Services reach an agreement with Prestbury to transfer their 80 AR’s with some 140 business writers directly to PTFS.
2007
In January Personal Touch joined the Sunday Times fast track 100 business index. In an effort to increase the profits of its AR’s the company launched its Money Box mortgage club. In September equity release became a major area of development for the network, following on from which PTFS launched a proc fee guarantee.
2006
PTFS chose Mortgage Brain and the Mortgage Trading Exchange to integrate with their own POS and compliance system. In May 2008 Personal Touch Financial Services recruited Dev Malle from Pink Home Loans as their Director Mortgage Distribution. In October 2006 Lloyds Development Capitalist acquired a 25% stake in the company.
WARNING
Make sure you get the best deal. Before contacting any Mortgage or Financial Services Network, allow us to provide you with free independent advice on the suitability of a network for your business as well as possible alternatives. Remember a few percentage commission points, a larger range of products or better support can make a huge difference to bottom line profits.